Apple Event: May 7th at 7 am PT
>Learn more
>Add to your calendar
>Learn more
>Add to your calendar
Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.
User profile for user: jimmyween
jimmyween Author
User level: Level1 10 points
Here's what happend to my family the last 2 days and I'm curious to know what people think?
Yesterday, my wife was surfing the internet when we got a message on Safari. "Our mac had been infected by a virus and to call a 1-855 number to get rid of it" I obviously did not call the number. I looked up a solution on my phone. And as instructed, I force quit. Cleared the cookies. Hit Shift to reload Safari and all appeared well. HOWEVER... Today my wife got a phone call from 234 321-3432, someone with a heavy Indian accent asking if we had problems with our computer and volunteering to fix it for us? Obviously, my wife hung up, but it begs the question... Was the person on the phone in fact the same person responsible for the virus message on my computer? Or was this two separate unrelated attacks? It obviously would be a sophisticated and convincing scam for someone to get a message on a computer and then call the owner of the computer about that message? I've looked these scams up online. I've seen them listed separately (message on computer, phone call about supposed computer problem) but never together. My guess is that it's a coincidence for two reasons. First, the phone call scammer said he was from Windows. We have a Mac. Second, if they were already able to infiltrate my computer to the point where they knew my phone number, why call me about it to get on my computer again? Any experts out there with any other theories, I'd appreciate it....
Posted on Jun 25, 2015 1:40 PM
Question marked as Best reply
User profile for user: Allan Eckert
Allan Eckert
User level: Level9 79,512 points
Posted on Jun 25, 2015 1:51 PM
They are scams.
The last time when I read the number on the phone call too quickly and I answered one of those Indian who was going to repair my Windows PC. Of course not owning one was an immediate clue. So I went along with with him saying that I was doing what he was telling me to do but it was not working as he was suggesting it should. Did he have any other ways to do this. I was working on my Mac in between his suggestions of what I had to do to help. Finally after nearly half an hour I think he got wise to me and hung up on me. I thought it was great fun wasting the scammer's time.
6 replies
Loading page content
Page content loaded
Question marked as Best reply
User profile for user: Allan Eckert
Allan Eckert
User level: Level9 79,512 points
Jun 25, 2015 1:51 PM in response to jimmyween
They are scams.
The last time when I read the number on the phone call too quickly and I answered one of those Indian who was going to repair my Windows PC. Of course not owning one was an immediate clue. So I went along with with him saying that I was doing what he was telling me to do but it was not working as he was suggesting it should. Did he have any other ways to do this. I was working on my Mac in between his suggestions of what I had to do to help. Finally after nearly half an hour I think he got wise to me and hung up on me. I thought it was great fun wasting the scammer's time.
Link
User profile for user: stedman1
stedman1
Community+ 2024 User level: Level10 256,530 points
Jun 25, 2015 2:46 PM in response to Allan Eckert
Another tactic I've used when they ask if I've noticed increased "activity" on my network, is to tell them yes, as I am with the "Internet Scam division" of Interpol. I'm continually using my Internet to track scum such as you....... They hang up shortly after that.
User profile for user: Lumjjj
Lumjjj
User level: Level1 9 points
Nov 15, 2017 10:37 AM in response to jimmyween
Well they called me today as well.. actually i was watching a movie and suddenly it stopped and the safari opened a page including their phone no. And a voice message saying that my computer is hacked including all information on it including my credit card details and everything and i have to call this no 00 1 (855) 310-6444 to fix everything up.. i called them and i thought they are apple agents and i paid for the service 250$ and i was watching what the technician was doing he downloaded 2 free programs on my macbook and he cleared the history.. i called them back asking them to quit whatever the **** they are doing and i need my money back.. they said okay they will only refund 150$ From 7 to 10 working days and it was my fault that i didnt ask who they are and they dont represent apple.. the weird thing that they were acessing my macbook.. anyway i will take it soon to apple store to check it.. and im going to make a complain to visa to report this place as a spam..
Link
User profile for user: jimmyween
jimmyween Author
User level: Level1 10 points
Jun 25, 2015 2:24 PM in response to Allan Eckert
I get they are scams, My question is basically this - is it possible for these scammers to post a message for me on my computer and then call me about it? I fear if they got to my computer and know my phone number, what else do they know?
Link
User profile for user: stedman1
stedman1
Community+ 2024 User level: Level10 256,530 points
Jun 25, 2015 2:35 PM in response to jimmyween
No, there is no correlation between the two incidents, unless of course if you actually called the number presented. When I had a landline phone, I got those calls several times per week. When they call again and tell you they are "from windows" simply tell them you are glad they called, because you were wanting new windows for a house renovation you are doing. By they time you are done with them they'll be so confused they won't know what to do next.
Link
User profile for user: Allan Eckert
Allan Eckert
User level: Level9 79,512 points
Jun 25, 2015 2:42 PM in response to stedman1
Hi Sted,
I like your ploy even better then mine. I might use it the next time one calls.
I wonder do smaller blacklist numbers that do things like that?
Changing of subject is alway a good method to confuse them. Beside they is as I have discovered have my windows replacement a lot of techo babel involve them. Great idea.
Link
virus alert with 1-855 number then phone call
